Reputation Management

Social Media and Reputation Management

At Intermark Automotive, our in-house developers work hard to help you cultivate a social network strategy that works best for you. We achieve this by utilizing turnkey approaches based on our extensive public relations and marketing expertise. And the best part, we do this while using the human touch of traditional service, combined with the latest technology, of course.

We are all social beings, and we all tend to form opinions about one another. What people think and say about your business has a significant impact on whether or not they will decide to visit your store. At Intermark Automotive, we understand the importance of a car dealer’s reputation, both in person and online. That’s why we’re proud to offer the best in social media and reputation management solutions.

Here are just some of the services we offer:

  • Key review site monitoring (including Google+, Yahoo Local, Cars.com, Edmunds, DealerRater, CitySearch, Yelp, and more).
  • Monitoring over 250 million websites, forums, blogs, and similar sites.
  • Client notification of customer reviews, both positive and negative.
  • Customized responses based on individual review utilizing a public relations approach.
  • Respond to the positive and negative reviews on behalf of our clients.
  • Identification of relevant dealership search terms to track all online activity.
  • Detailed monthly reporting including notable mentions, analysis, and key takeaways.

When you get down to it, social media is simply a new way for smart companies to connect with both loyal customers and potential clients. It’s a powerful tool that can be used to increase consumer engagement and word-of-mouth advertising, but whatever objectives you have in mind, we can help you by devising innovative strategies, writing unique content to instigate conversation, to engage your community, and to increase awareness and traffic.